Support
Need help with Mise? We're here.
Contact us
Email julianomg8@gmail.com and we'll get back to you as soon as possible.
Frequently asked questions
How do I sign in?
Enter your email address and we'll send you a 6-digit code; enter it in the app. There is no password. The first sign-in creates your account. Mise is free to use with limits; accounts we invite get full access.
How do I add a recipe from a website or a video?
Tap Share in Safari, TikTok or Instagram and choose Mise, or paste the link on the Imports tab. Mise reads it in the background and sends a notification when the recipe is ready. If a video cannot be downloaded, paste its description or add a screenshot.
How does the calculator work?
On a recipe, choose Servings, From an ingredient (enter what you have; the ingredient that runs out first sets the amounts) or Pan (the amounts follow the pan’s base area). Baking time is never multiplied — check doneness earlier when the pan changes a lot.
How accurate are calories?
They are estimates (about 15–20 %). Every ingredient shows its weight and calories; change the weight and the totals update.
Can my family see my recipes?
Only the ones you mark “Show to family and friends”. Invite people in Profile → Family and friends: family can edit shared recipes, friends can view and copy them.
How do I delete my account?
Open Profile and tap "Delete account". We'll email you a code; enter it to confirm. This permanently deletes your recipes, collections, cooking history and imports. Your other FAMHQ apps keep their data. If you no longer have the app, email julianomg8@gmail.com from the address you signed in with and we'll delete your Mise account for you.